Terms of Service

These Terms of Service constitute a legally binding agreement between you and LottoAustraliaHub.com (referred to as "we," "us," "our," or "the Platform") governing your access to and use of our lottery services, website, and related services (collectively, the "Services").

By creating an account, accessing our website, purchasing lottery tickets, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Cookie Policy, and Responsible Gaming Guidelines.

If you do not agree to these terms, you must not access or use our Services.

2.1 Geographic Restrictions: Our Services are available only to residents of Australia who are physically located within Australian territory at the time of participation. We use geolocation technology to verify your location. Participation from outside Australia or through VPNs, proxies, or other location-masking services is strictly prohibited.

2.2 Legal Capacity: You must have the legal capacity to enter into binding contracts under Australian law. You represent that you are not under any legal disability that would prevent you from using our Services.

2.3 Prohibited Persons: The following individuals are prohibited from using our Services:

• Persons under 18 years of age
• Employees, directors, officers, and immediate family members of LottoAustraliaHub.com
• Persons subject to self-exclusion or regulatory exclusion from gambling activities
• Persons located outside Australia
• Persons prohibited by applicable law from participating in lottery games

2.4 Verification: We reserve the right to request identity verification documents at any time, including government-issued photo ID, proof of address, and payment method verification. Failure to provide requested documentation may result in account suspension or termination and forfeiture of winnings.

3.1 Account Creation: To use our Services, you must create an account by providing accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You may only create one account per person.

3.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must:

• Choose a strong, unique password
• Never share your login credentials with anyone
• Immediately notify us of any unauthorized access or security breach
• Ensure your account email address is secure and monitored
• Log out after each session, especially on shared devices

3.3 Account Accuracy: You must keep your account information accurate and up-to-date. If your personal details change (address, phone number, email), you must update them immediately. We are not responsible for failed communications due to outdated contact information.

3.4 Account Responsibility: You are fully responsible for all activities conducted through your account, whether authorized by you or not. Any breach of these Terms through your account will be attributed to you.

3.5 Multiple Accounts: Creating multiple accounts is strictly prohibited and may result in account suspension, closure, and forfeiture of all balances and winnings across all accounts.

4.1 Game Offerings: We offer various lottery games as displayed on our platform. Game availability, jackpot amounts, odds, and ticket prices are subject to change without notice. Current offerings include:

• IronFoundry Windfall (weekly draw)
• CopperGauge Jackpot (daily draw)
• BrassOdometer Prize (bi-weekly draw)
• Gearline Lotteryworks (daily draw)
• Millenium Reels Draw (weekly draw)
• TorqueLine Emerald Spin (bi-weekly draw)

4.2 Official Rules: Each lottery game is governed by official game rules that specify draw schedules, prize structures, winning odds, and claim procedures. Complete game rules are available on individual game pages. By purchasing a ticket, you agree to be bound by the specific game rules.

4.3 Draw Process: All lottery draws are conducted using certified random number generation systems and are subject to regulatory oversight. Draw results are final and binding. We maintain complete transparency in our draw processes, with visible mechanical draw chambers and audit trails.

4.4 Odds and Probabilities: Winning odds are clearly displayed for each game. You acknowledge that lottery games involve chance and that winning is not guaranteed. Past results do not influence future outcomes.

4.5 Game Modifications: We reserve the right to modify, suspend, or discontinue any lottery game at any time with or without notice. Outstanding tickets for discontinued games will be honored according to original game rules.

5.1 Purchase Process: To purchase lottery tickets, you must have sufficient funds in your account. Tickets can be purchased through our website using approved payment methods. Once purchased, ticket selections cannot be changed or canceled.

5.2 Payment Methods: We accept the following payment methods:

• Visa and Mastercard credit/debit cards
• PayPal
• Apple Pay
• Other methods as displayed at checkout

5.3 Ticket Confirmation: Upon successful purchase, you will receive electronic confirmation via email and in your account dashboard. This confirmation serves as your official ticket receipt. You are responsible for checking your confirmation and notifying us immediately of any discrepancies.

5.4 Pricing: All prices are displayed in Australian Dollars (AUD) and include applicable taxes. We reserve the right to change ticket prices at any time. Price changes do not affect tickets already purchased.

5.5 Payment Processing: Payments are processed securely through certified payment processors. We do not store complete payment card details on our servers. By providing payment information, you authorize us to charge your payment method for ticket purchases.

5.6 Failed Payments: If a payment fails, your ticket purchase will not be completed. We are not responsible for missed draws due to failed payments. Ensure your payment method has sufficient funds before draw closure.

5.7 Refund Policy: Lottery ticket purchases are final and non-refundable. No refunds will be issued for purchased tickets, except as required by law or in cases of technical errors confirmed by us.

5.8 Spending Limits: You may set voluntary spending limits on your account as part of our Responsible Gaming program. We may also impose mandatory spending limits based on regulatory requirements or internal risk assessments.

6.1 Prize Notification: Winners are notified via email and account notification immediately following draw results. You are responsible for checking your account and email regularly. We are not liable for failed notifications due to incorrect contact information or email delivery issues.

6.2 Prize Verification: Before prize payment, we may require identity verification, proof of ticket ownership, and completion of required tax documentation. Winners must cooperate fully with verification procedures.

6.3 Prize Payment: Prizes are paid as follows:

• Small prizes (under $1,000): Automatically credited to account balance within 24 hours
• Medium prizes ($1,000 - $50,000): Paid within 5 business days following verification
• Large prizes (over $50,000): Paid within 14 business days following comprehensive verification

6.4 Claim Deadlines: Prizes must be claimed within 180 days of the draw date. Unclaimed prizes after this period are forfeited and cannot be recovered. We will make reasonable efforts to contact winners, but ultimate responsibility for claiming prizes rests with the winner.

6.5 Tax Obligations: Winners are solely responsible for all applicable taxes on prizes. For prizes above certain thresholds, we are required to report winnings to the Australian Taxation Office (ATO) and withhold appropriate tax amounts as required by law. You agree to provide all necessary tax documentation.

6.6 Publicity: By accepting prizes over $10,000, you consent to the use of your name, city/suburb, and photograph for promotional purposes unless you exercise your right to remain anonymous as permitted by applicable law. You may opt out of publicity by contacting us within 14 days of winning.

6.7 Prize Disputes: In the event of a prize dispute, our decision is final and binding. Disputed prizes will be held pending investigation and resolution. The dispute resolution process outlined in Section 15 applies to all prize disputes.

6.8 Shared Prizes: For syndicate or group play, prizes are divided according to the ownership structure on record. Disputes between group members are the responsibility of those members; we are not liable for internal disputes.

7.1 Commitment: We are committed to promoting responsible gaming practices. Lottery games are intended for entertainment purposes only. You should never spend more than you can afford to lose or use lottery participation as a source of income.

7.2 Tools and Resources: We provide various responsible gaming tools including:

• Deposit limits (daily, weekly, monthly)
• Spending limits
• Time limits and session reminders
• Self-assessment tools
• Self-exclusion options (temporary or permanent)
• Links to professional support services

7.3 Self-Exclusion: You may self-exclude from our Services at any time by contacting customer support or using account settings. During self-exclusion:

• Your account will be suspended
• You will not receive promotional communications
• You cannot create new accounts
• Any outstanding balances will be returned to you
• Self-exclusion periods can range from 6 months to permanent

7.4 Support Services: If you are experiencing problems with gaming, help is available 24/7 through:

• National Gambling Helpline: 1800 858 858
• Gambling Help Online: gamblinghelponline.org.au
• See our complete Responsible Gaming Guidelines for more resources

7.5 Account Monitoring: We monitor account activity for signs of problem gaming. We may intervene with communications, limit-setting requirements, or account restrictions if we identify concerning patterns.

The following activities are strictly prohibited:

8.1 Fraudulent Activity:

• Using stolen payment cards or fraudulent payment methods
• Creating multiple accounts to circumvent limits or restrictions
• Providing false information during registration or verification
• Claiming prizes using false identities
• Colluding with other players to manipulate outcomes

8.2 Technical Exploitation:

• Using bots, automated tools, or software to purchase tickets
• Exploiting technical errors or system vulnerabilities
• Reverse engineering or attempting to access source code
• Interfering with the proper functioning of our Services
• Launching denial-of-service attacks or other malicious activities

8.3 Underage Participation:

• Allowing minors to access your account
• Purchasing tickets on behalf of minors
• Providing false age information

8.4 Geographic Violations:

• Using VPNs, proxies, or other tools to mask your location
• Participating from outside Australia
• Allowing others outside Australia to use your account

8.5 Consequences: Violation of these prohibited activities may result in immediate account suspension or termination, forfeiture of balances and winnings, legal action, and reporting to law enforcement authorities.

9.1 Ownership: All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design elements, are owned by LottoAustraliaHub.com and are protected by Australian and international copyright, trademark, and other intellectual property laws.

9.2 Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services solely for personal, non-commercial lottery participation. This license does not include:

• Commercial use of any content or materials
• Copying, reproducing, or distributing content
• Modifying or creating derivative works
• Using content for public display or performance
• Framing or linking to content without permission

9.3 Trademarks: "LottoAustraliaHub.com" and all related logos, product names, and service names are trademarks of our company. You may not use these trademarks without our prior written consent.

9.4 User Content: By submitting any content to our platform (reviews, testimonials, feedback), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content for promotional and operational purposes.

10.1 Payment Processors: We use third-party payment processors to handle financial transactions. Your use of payment services is subject to the processor's terms and conditions. We are not responsible for payment processor errors, delays, or security breaches.

10.2 Lottery Operators: Some lottery games may be operated by licensed third-party lottery operators. Participation in these games is subject to the operator's official rules in addition to our Terms of Service.

10.3 External Links: Our Services may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites. Clicking external links is at your own risk.

10.4 Disclaimer: We make no representations or warranties regarding third-party services and disclaim all liability for their actions, omissions, or content.

11.1 Service Availability: While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. We are not liable for service outages, downtime, or technical failures. We do not guarantee that our Services will be error-free or secure from cyberattacks.

11.2 Maximum Liability: To the fullest extent permitted by law, our total liability for any claim arising from your use of our Services shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100 AUD, whichever is greater.

11.3 Excluded Damages: We are not liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Emotional distress or reputational harm
• Third-party actions or omissions
• Force majeure events beyond our reasonable control

11.4 Technical Errors: If a technical error results in incorrect odds, prize amounts, or draw results being displayed, the correct information as recorded in our official systems will prevail. Tickets purchased based on incorrect information may be void.

11.5 User Responsibility: You are solely responsible for your decisions to participate in lottery games. We do not provide financial advice and are not liable for any losses incurred through gaming.

12.1 As-Is Service: Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.2 No Guarantee of Winning: We make no representations or guarantees regarding your chances of winning. Lottery outcomes are determined by chance and are unpredictable.

12.3 Information Accuracy: While we strive to provide accurate information, we do not warrant that content on our platform is complete, accurate, current, or error-free. You are responsible for verifying information before making decisions.

12.4 Security: While we implement industry-standard security measures, we cannot guarantee absolute security. You acknowledge that internet transmissions are never completely secure and accept this risk.

You agree to indemnify, defend, and hold harmless LottoAustraliaHub.com, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms of Service
• Your use or misuse of our Services
• Your violation of any law or regulation
• Your violation of any rights of a third party
• Your fraudulent or illegal activities
• Content you submit or transmit through our Services

This indemnification obligation survives termination of your account and these Terms of Service.

14.1 Our Right to Terminate: We reserve the right to suspend or terminate your account immediately, with or without notice, for any reason including but not limited to:

• Violation of these Terms of Service
• Fraudulent activity or suspected fraud
• Providing false information
• Failure to complete identity verification
• Prohibited activities outlined in Section 8
• Extended periods of inactivity
• Regulatory requirements or legal obligations

14.2 Effects of Termination: Upon account termination:

• Your access to Services will be immediately revoked
• Outstanding balances may be returned (subject to verification and applicable deductions)
• Unclaimed winnings may be forfeited
• All licenses granted to you are immediately terminated
• You remain liable for all obligations incurred prior to termination

14.3 Your Right to Terminate: You may close your account at any time by contacting customer support. Upon closure, you must withdraw all funds and claim all winnings. Accounts cannot be reopened after voluntary closure for a minimum period determined by responsible gaming regulations.

14.4 Survival: Sections relating to intellectual property, indemnification, limitation of liability, and dispute resolution survive account termination.

15.1 Governing Law: These Terms of Service are governed by and construed in accordance with the laws of Australia, specifically the laws of the State of Victoria, without regard to conflict of law principles.

15.2 Informal Resolution: Before initiating formal dispute resolution, you agree to first contact us at legal@LottoAustraliaHub.com to attempt to resolve the dispute informally. We will make good faith efforts to resolve disputes within 30 days.

15.3 Binding Arbitration: If informal resolution fails, any dispute arising from or relating to these Terms or our Services shall be resolved through binding arbitration conducted in accordance with the rules of the Australian Disputes Centre. The arbitration shall be held in Melbourne, Victoria. The arbitrator's decision shall be final and binding.

15.4 Exceptions to Arbitration: Either party may seek injunctive relief in court for:

• Intellectual property violations
• Fraud or suspected fraud
• Matters requiring urgent interim relief
• Small claims court matters within jurisdictional limits

15.5 Class Action Waiver: You agree that any arbitration or court proceeding shall be limited to the dispute between you and LottoAustraliaHub.com individually. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

15.6 Jurisdiction: You consent to the exclusive jurisdiction of courts in Melbourne, Victoria for any matters not subject to arbitration.

16.1 Right to Modify: We reserve the right to modify these Terms of Service at any time. Changes may be made to comply with legal requirements, address new services, or improve user protection.

16.2 Notification: Significant changes will be communicated through:

• Email notification to your registered address
• Prominent notice on our website
• In-account notifications

16.3 Effective Date: Changes become effective 30 days after notification, unless a shorter period is required by law. The "Last Updated" date at the top of this document reflects the most recent changes.

16.4 Acceptance: Continued use of our Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using our Services and close your account before the effective date.

16.5 Material Changes: For material changes that significantly affect your rights or obligations, we may require explicit acceptance before you can continue using our Services.

17.1 Privacy Policy: Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.

17.2 Data Usage: By using our Services, you consent to our collection and use of personal information as described in our Privacy Policy, including:

• Identity verification and age confirmation
• Transaction processing and prize payments
• Account management and customer support
• Fraud prevention and security
• Regulatory compliance and reporting
• Marketing communications (with consent)

17.3 Data Security: We implement appropriate technical and organizational measures to protect your data, but you acknowledge that no security system is impenetrable.

17.4 Your Rights: You have rights regarding your personal data including access, correction, deletion, and data portability as outlined in our Privacy Policy and required by the Australian Privacy Act 1988.

18.1 Licensing: LottoAustraliaHub.com operates under appropriate licenses and regulatory approvals as required by Australian law. We comply with all applicable lottery regulations in the jurisdictions where we operate.

18.2 Anti-Money Laundering: We are committed to preventing money laundering and terrorist financing. We implement strict AML/CTF procedures including:

• Customer due diligence and identity verification
• Transaction monitoring and reporting
• Suspicious activity reporting to AUSTRAC
• Record keeping and audit trails

18.3 Regulatory Cooperation: We cooperate fully with regulatory authorities and law enforcement. We may be required to disclose account information and transaction records in response to legal requests.

18.4 Tax Reporting: We report prize winnings to the Australian Taxation Office as required by law. Winners are responsible for understanding and complying with all tax obligations.

18.5 Responsible Gaming Regulations: We comply with all responsible gaming requirements including self-exclusion registries, advertising standards, and player protection measures mandated by Australian gambling regulators.

19.1 Service Communications: By creating an account, you consent to receive service-related communications including:

• Transaction confirmations and receipts
• Draw results and prize notifications
• Account security alerts
• Changes to Terms of Service or policies
• Regulatory or legal notices

These communications are essential to service provision and cannot be opted out of while maintaining an active account.

19.2 Marketing Communications: We may send promotional communications with your consent. You can opt out of marketing emails at any time using unsubscribe links or account settings. Opting out of marketing does not affect service communications.

19.3 Communication Methods: We communicate via email, SMS, in-account notifications, and postal mail. You must keep contact information current to receive important communications.

19.4 Customer Support: You may contact customer support through:

• Email: support@LottoAustraliaHub.com
• Contact form on our website
• Mail: LottoAustraliaHub.com, Australia

20.1 Entire Agreement: These Terms of Service, together with our Privacy Policy, Cookie Policy, and Responsible Gaming Guidelines, constitute the entire agreement between you and LottoAustraliaHub.com regarding your use of our Services.

20.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid while preserving their intent.

20.3 Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by our authorized representative.

20.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time, including in connection with mergers, acquisitions, or sales of assets.

20.5 Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, telecommunications failures, or other force majeure events.

20.6 Headings: Section headings are for convenience only and do not affect interpretation of these Terms.

20.7 Language: These Terms are provided in English. If translated, the English version prevails in case of conflicts.

20.8 No Third-Party Beneficiaries: These Terms are for the benefit of you and LottoAustraliaHub.com only. No third party has any right to enforce any provision of these Terms.

For questions, concerns, or issues regarding these Terms of Service, please contact us:

For responsible gaming support: Visit our Responsible Gaming page or call 1800 858 858 (24/7 National Helpline).