Contact Us
Have questions about lottery games, need support, or want to learn more? We're here to help. Reach out to our Australian team today.
Contact Information
Multiple ways to reach our team. Choose the method that works best for you.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. All fields are required.
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Frequently Asked Questions
Find quick answers to common questions. Click on any question to expand the answer.
You can reach our customer support team through multiple channels:
- Phone: Call us at +61 3 5441 5303 during business hours (Mon-Fri, 9AM-5PM AEST)
- Email: Send inquiries to contact@LottoAustraliaHub.com (24-48 hour response time)
- Contact Form: Fill out the form on this page for detailed inquiries
Our response times vary by contact method:
- Phone: Immediate assistance during business hours
- Email: Within 24-48 hours on business days
- Contact Form: Within 24-48 hours on business days
For urgent matters, we recommend calling us directly during business hours.
Absolutely! We're happy to help with any lottery-related questions:
- Game rules and how to play
- Odds and prize structures
- Draw schedules and results
- Ticket purchasing and claiming prizes
Select "Lottery Information" as your subject when using the contact form for lottery-specific inquiries.
We take responsible gaming seriously and offer multiple support options:
- Visit our Responsible Gaming page for comprehensive resources
- Call the National Gambling Helpline at 1800 858 858 (24/7 support)
- Contact us using the form above with "Responsible Gaming" as your subject
All responsible gaming inquiries are handled with complete confidentiality.
We have multiple retail locations across Australia where you can purchase lottery tickets and get in-person support.
Visit our Locations page to:
- Find your nearest location with addresses and phone numbers
- Get directions via Google Maps
- View operating hours and contact details
Yes, we provide technical support for any issues you may encounter:
- Account access problems
- Payment processing issues
- Website functionality problems
- Mobile app support
Select "Technical Issue" when filling out the contact form, and please provide as much detail as possible about the problem you're experiencing.
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Additional Support
Explore other ways to get information and support from LottoAustraliaHub.com.
Important Reminder
You must be 18 years or older to participate in lottery games
All lottery participation is subject to age verification and our terms and conditions. We are committed to responsible gaming and player welfare. If you have concerns about problem gambling, please visit our Responsible Gaming page or contact support services immediately.